Minô FAQ & Help

Everything you need to know about the Minô family app

Using the App

What is Minô?
Minô is a mobile app that lists all kid-friendly places and activities in a city (playgrounds,museums, restaurants, hotels, etc.), validated and rated by the community.
Which devices is Minô available on?
The app is available on iOS and Android, for smartphones and tablets.
How can I find a child-friendly place?
Use the geolocated map and apply filters (children’s age, type of activity, distance, accessibility, etc.).
Can I add a place?
Yes, any user can suggest a place. It will be reviewed and approved by our team before being published, to ensure it aligns with our values of inclusivity and kindness.
Can I leave a review or rating?
Yes, you can share your feedback and photos, as long as you follow our moderation guidelines. Offensive or defamatory remarks will not be accepted.

How do I create an account?
By signing up with your email or Google account.
I forgot my password, what should I do?
Use the “Forgot Password” option on the login page.
Can I use the app without an account?
No, you need to create an account to use our app.

How can I become a partner or list my business?
Contact us via the “Professionals” form in the app or on our website.
Can I book directly on Minô?
We are currently developing a booking feature via our affiliate links.

Is my data protected?
Yes, we comply with GDPR regulations and never sell your personal data.
How can I delete my account and data?
You can request this directly in the app (Settings -> Delete Account) or by email at hello@letsgomino.com